Location
Manchester Water Works
This is a five-day exam preparation program.
Dates:
Tuesday, September 22, 2026
Tuesday, September 29, 2026
Tuesday, October 6, 2026
Tuesday, October 13, 2026
Tuesday, October 15, 2026
Time: 8:30 AM – 3:00 PM, includes two 15-minute breaks and 30 minutes for lunch
Location: Manchester Water Treatment Plant, 1581 Lake Shore Road, Manchester, NH
Continuing Education Credits: 30 TCHs (anticipated)
Registration Fee: $750 NHWWA Members / $850 Not-yet Members – Registration includes classroom instruction, a personal copy of the AWWA Grade 2 Water Treatment Manual, a course binder with presentation materials, and morning refreshments.
Prepare with Confidence. Advance Your Career.
Earning your Grade 2 Water Treatment certification is an important professional milestone—and passing the exam requires more than simply knowing the material. This comprehensive five-day exam preparation course is designed to build both technical knowledge and test-taking confidence, with a special emphasis on the math and problem-solving skills that are critical to exam success.
Developed with assistance from our colleagues at the New England Water Works Association, this course combines expert classroom instruction with practical, hands-on learning in an operating water treatment facility.
The Manchester Water Treatment Plant will serve as our training facility, giving participants the opportunity to connect classroom concepts with real-world water treatment processes.
Space is limited to 20 participants to provide an engaging, interactive learning experience.
Course Curriculum
Instruction is aligned with the ABC Need-to-Know criteria for Grade 2 Water Treatment. Participants will use the 2016 AWWA Water System Operator Grade 2 – Water Treatment manual for course assignments.
Your registration includes:
- A personal copy of the AWWA Grade 2 Water Treatment manual
- Printed course syllabus and instructional materials
- Presentation slides
- ABC Need-to-Know criteria
- ABC formula sheets
- Links to valuable online resources
- Classroom instruction and exam preparation
- Morning refreshments
Day 1 — Exam Foundations, Math & Source Water
- Introduction to the Grade 2 exam and exam overview
- Solving water treatment math problems
- Hydraulics
- Chemistry fundamentals
- Introduction to treatment processes and source water
- Water operator responsibilities
- State and federal regulations
- Groundwater and wells
- Hydrologic cycle and surface water reservoirs
- Source water contamination
- Taste and odor
Day 2 — Coagulation, Sedimentation & Filtration
- Coagulation and flocculation
- Settling and sedimentation
- Filtration processes
- Filter operation and maintenance
- Alternative filtration methods
- Safety
- Practical application of treatment concepts
Day 3 — Disinfection & Chemical Feed
- Chlorine disinfection
- Contact time
- Breakpoint chlorination
- Disinfection byproducts (DBPs)
- Chemical feed systems
- Water operator responsibilities
- State and federal regulations
Day 4 — Treatment, Equipment & Controls
- Iron and manganese treatment
- Corrosion control
- Fluoridation
- Flow measurement
- Instrumentation and control
- SCADA
- Electricity
- Motors and pumps
- Administration
- State and federal regulations
Day 5 — Laboratory, Water Quality, Review & Exam Readiness
- Water quality testing
- Alkalinity and hardness
- Water softening
- pH
- Turbidity
- Bacteria
- Comprehensive review of course assignments
- Key exam concepts and problem-solving strategies
- Final exam preparation
Designed for Exam Success
The Grade 2 certification exam can be challenging, but the right preparation can make a significant difference.
Our experienced program development team understands the areas where operators commonly encounter difficulties. This course is specifically designed to turn those challenges into opportunities for learning—with a curriculum that combines practical water treatment knowledge, focused math instruction, problem-solving strategies, and test-taking skills.
Our goal is simple: help New Hampshire water operators build the knowledge, skills, and confidence they need to successfully pass the Grade 2 certification exam.
Registration & Questions
Complete the registration form and pay by credit card through PayPal. A PayPal membership is not required to pay by credit card.
Payment may also be mailed to:
NHWWA
18 N. Main St., Suite 308
Concord, NH 03301
If you require an invoice, please email info@nhwwa.org.
For questions about the program, please contact Sam Currier, scurrier@nhwwa.org
For questions regarding registration or payment, please contact Sophie Ricard, info@nhwwa.org
Accessibility & Special Accommodations
If you require special accommodations to participate in this training, please notify NHWWA at info@nhwwa.org at least 21 days prior to the event so that appropriate arrangements can be made.